Ultimate Cutter's Mate Starter Kit | Glass Cutting System

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Verkäufer: delphiglass (765) 99.2%, Artikelstandort: Lansing, Michigan, Versand nach: US, Artikelnummer: 283306161824 Average 4.5 out of 5 stars ( 10 reviews ) The ultimate tool! Submitted on February 02, 2009 Pros : Cutting even the toughest glass is a piece of cake with the Cutters Mate! I use this tool to cut all of my projects. The handle is perfectly weighted so that even the deepest inside curves will usually break without a problem. I suffer with arthritis in my hands, and this tool has given new life to my stained glass efforts as I no longer suffer hand strain using the cutter. The Circle Pro is absolutely essential if you cut a lot of circles or arches, and the strip cutter is the easiest one I have ever used. All told, this is the best investment I have made for quality tools, and it's even made in the U.S.A.! Cons : Can't think of any. 1 of 120 people found this review helpful Love It Submitted on April 14, 2009 Pros : Cutting is not something I am great at but this great tool is a blessing. Easy to use,saves time and no waste. I think it is worth buying. Cons : None that I can think of. 6 of 78 people found this review helpful save save save Submitted on March 22, 2010 Pros : your money and get this product....I got one as a gift from my family and even after rotator cuff surgery it is a dream to use!!!!!!! Cons : none 2 of 54 people found this review helpful About DelphiGlass Delphi was founded in 1972 on the belief that making art glass projects should be enjoyable and rewarding for everyone, from budding craftspeople to professional artists. We pride ourselves on customer service and expert knowledge about the crafts our customers enjoy. With over 40 years of experience and retail, wholesale and educational divisions, Delphi is dedicated to our customer's satisfaction. Delphi is located in Lansing, MI. Satisfaction Guaranteed Your Satisfaction is Our Priority Delphi offers the highest quality tools and supplies. We are so confident you will be pleased with your purchase that your satisfaction is 100% guaranteed! Delphi Glass 3380 E Jolly Rd Lansing, MI 48910 (800) 248-2048 Return Policy You may return merchandise purchased from DelphiGlass for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued. Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your DelphiGlass Return Policy. Products that are returned to DelphiGlass with a missing, damaged or altered serial number will be refused RMA service and returned to you. Refunds Refunds are applied to the payment method used at the time of purchase. We will only refund the value of the merchandise returned, not the shipping charge. Exchanges If you purchased a product from DelphiGlass that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund. Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only. International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping. Return Shipping Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost. If an item you received is defective, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item (shipping not included), and we will issue a refund for the full value of the returned product (including shipping), upon completion of our return process. Returning Items Please contact us at 800-617-4686. If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Mail to: DelphiGlass - Returns, RA Number: 3380 East Jolly Rd., Lansing MI 48910 You may contact the following carriers to determine a Customer Counter or Authorized Shipping Outlet nearest your location. FedEx - (800) 463-3339 UPS - (800) 742-5877 U.S.P.S. - (800) 275-8777 Returned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to DelphiGlass. Questions? Call Us: 1-800-248-2048 Condition: New, Brand: Creator's Stained Glass, Sku: 6914, MPN: PREBUILD, General: Waffle Grid Surface included

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